• Policies

    1. Services

    1.1  Acceptable methods of registration for services include email and snail mail.

    1.2  For all services, meetings cancelled with less than 48 hours notice will be billed at the rate of $50. If a makeup session is scheduled for the same calendar week, the fee will be waived. Meetings at which clients fail to appear will be billed at the rate of $85.

    1.3  For all services, meeting time missed due to late arrival counts as billable time.

    1.4  For all services, the quote and/or invoice provided by WriteByNight and signed by the client (full signature or initial, handwritten or electronic) functions as a binding agreement for services rendered and payments due.

    1.5  Coaching services carry 1 hour minimum prep time.

    1.6  Coaching services must be delivered at least once per month.

    1.7  For ghostwriting services, by signing the Author/Writer Agreement, the client is accepting and agreeing to the Author/Writer Agreement itself as well as WriteByNight’s Policies as set forth on this page (http://www.writebynight.net/policies).

    1.8  Clients who are under 18 years of age require written permission from a parent or legal guardian to receive services.

     

    2. Payment

    2.1  Acceptable methods of payment include credit card or check made payable to WriteByNight.

    2.2  For all services, payment is due within 30 days of invoicing. Late payment will incur a fee of $50 for every 30 days the payment is overdue.

    2.3  Failure to deliver payment within 60 days of invoicing shall result in the cessation of services, effective until full payment is received. Failure to deliver payment within 90 days of invoicing shall result in an automatic charge of the balance due to the card on file.

    2.4  WriteByNight does not offer refunds. Credit is determined on a case-by-case basis and is at the discretion of WriteByNight.

     

    3. Etiquette

    3.1  WriteByNight staff and clients agree to maintain professional conduct at all times while engaged in services.

    3.2  WriteByNight reserves the right to deny service to or cease services with any individual who poses a threat to its staff or clients.

    3.3  WriteByNight will not be held responsible for personal injury incurred during the delivery of services.

     

    4. Intellectual Property

    4.1  The client maintains 100% rights to and ownership of any and all work submitted to WriteByNight and its staff. WriteByNight maintains 0% of the rights to and ownership of the work, unless expressly agreed upon in writing by client and WriteByNight.

    4.2  All services delivered by WriteByNight to the client are confidential and private. All project details and correspondence between the client and WriteByNight and its staff is confidential. As such, WriteByNight and its staff is prohibited from divulging client-related information to any party without the client’s explicit consent delivered in writing.




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